FAQs

Question What types of embellishment do you offer?
AnswerWe offer Screen Printing with a wide range of special inks and processes to elevate your designs to the next level. Our embroidery department does custom embroidery with specialty threads and precise detail. We also offer Heat Transfer for smaller orders or Vinyl numbers for the backs of sports jerseys. Now offering DTG Direct to Garment Printing for smaller orders with a high color count, as a new way to keep your costs down.
Question Where are you located?
Answer928 Josaine Court| Suite 1007| Altamonte Springs, FL 32701

Our shop is in the heart of Altamonte Springs, Florida about twenty-three minutes north of Orlando. You can schedule an appointment to stop in during business hours or if you’re in the area stop by and say hi!

When you visit our location, you will enter into our ever-changing showroom with some of the latest styles in apparel. Inside you will meet with our sales team to help you determine the best apparel brands, custom art, and decoration methods that fit your budget. We have an in-house art team on location and production staff working around the clock to create all your apparel needs. We are a one-stop shop with over 30 years of experience in the screen print industry.

Question Can you make some changes to my design?
AnswerWe sure can. We have a very talented staff of T-shirt Designers. Save your design and contact us with what you would like to see changed. We’ll make any changes you need and send you a proof. We can do everything from simple changes to fully detailed illustrations. Just let us know what you need. You’re going to love it!
Question Do you have a Money Back Guarantee?
AnswerYou bet! We know you’ll be happy with our products and printing. However, if for any reason you are not happy with the way your shirts look, just give us a call. We will either rush some new shirts right out to you or give you your money back. Just tell us what we need to do to make it right.
Question Can you make promotional items with our logo?
AnswerWe offer a full line of promotional products. We can print just about anything with your logo on it. Contact one of our friendly customer service staff to find the items that will best promote your business or event. Did you know that 74% of people have at least one promotional product in their office? This can leave a daily impression on that customer.
Question Do I see my design before production?
AnswerYes, we always do a virtual art proof for new art orders. This way you will see exactly what will be printed on the shirt and the order isn’t released for production until the art proof is approved. This way if you see the proof and want to make changes or your design just doesn’t have that wow factor you were looking for, just let us know. We have a very talented team of artist and experienced customer service staff that can suggest some fresh approaches to bring your logo to life with the latest screen printing and fashion trends.
Question How much are the setup fees?
AnswerThere are NO setup fees for screen printing. We don’t charge for screens, like some shops. We do have a set amount of art time allotted per job, art fees may apply if the art time does run over significantly. On embroidery orders digitizing fees may apply for new art.
Question What is my turnaround time?
AnswerTypically, 5-7 days from art proof approval, plus shipping time. If you have a specific event or deadline let us know though. We will go above and beyond to try and meet all realistic deadlines.
Question Do you have a minimum order?
AnswerWe do find the most cost-effective ways to fulfill smaller orders.
Question Can I bring in my own shirts?
AnswerAt this time, we don’t take customer supplied garments, but we do carry a wide range of popular brands to choose from that we stand behind for its quality of the fabric. We can determine which fabrics are best for your decoration method chosen.
Question Do I need to pay for my shirts now?
AnswerWe do require a 50% deposit at the time of placing the order and the rest is due upon completion.
Question How much does it cost?
AnswerThere are many factors that go into the price. We would need a bit of information to be able to accurately email a price quote to you. Please send quote requests to info@safarisun.net and please make sure your best contact method is provided in the email.

Please See Below: Typical questions we will ask to get the get the appropriate information needed to provide you with an accurate quote.

1.) What type decoration are you needing? (Screen Print, Embroidery, Etc.)

2.) What type of garments are you looking for?

  • Style (polo or t-shirt)
  • Fabric (cotton or polyester or blend)
  • Brand (Ogio, Nike, etc.)

3.) What color garments?

4.) How many pieces do you need?

5.) Where would you like the art placed and how many colors of ink are in each placement?

6.) If you have art we would like it sent to us along with the quote request, and please note any changes that may need to be adjusted on the art. If you don’t have art but have an idea of what you’d like; please let us know any specifics and any colors, you’d like in the design.

Question Do you do RUSH orders?
AnswerWe always do our best to meet all our customers event dates, even if they are considered a rush but with no rush fees applied on production.